Technical services - installation and maintenance: Supply, installation and maintenance of computers (Windows or Linux), printers and network equipment (switches, gateway, firewall, modem, etc.) Solutions to centralize communications (server) Solutions to safeguard data (backup) Configuration of various network services (management of user accounts, management of printers, file transfers and sharing, databases, Web services and email, IP routing, IP addressing and domain name resolution, IP traffic filtering, remote networks (VPN), network load balancing, etc.) Configuration of virtual machines (VMware) Wiring of telephone and IT networks Remote technical assistance Technical services - application programming: Web applications development and script programming (Windows, Linux, Office, OpenOffice.org, AutoCAD, etc.) Consulting services: Technical expertise on working methods and computing tools (hardware and software) IT solutions research to meet one or more specific needs (eg management system for contacts, customers, prospects, etc.) Evaluation of resources (personnel, time et cost) to install a new IT equipment or solution Assistance with various professionals (installers, electricians, technicians, programmers, etc.) during the installation of a new IT equipment or solution Monitoring and preventive maintenance program for IT equipment Technical Writing (reports, presentations, procedures, plans and others) Inventory of IT equipment and software. Training services: Support and training on several Microsoft products such as Windows and the Office suite (Word, Excel, Powerpoint) Support and training on the free OpenOffice.org suite and the free Ubuntu Linux operating system